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Australian National Audit Office
Position Level: 
APS Level 6
Salary: 
$86,024 - $98,872
Location: 
Barton ACT
Job type: 
Full-time
Ongoing
Closing date: 
21 November 2019
To event remaining 6 days

Duties

The ANAO Customer Service Supervisor manages the ANAOassist Team which is part of the Corporate Management Group. ANAOassist is the first point of contact for the ANAO and also for corporate services. The Customer Service Supervisor ensures that ANAOassist provides customer care and concierge services, VIP support, building management and audio visual support. As the Customer Service Supervisor you will lead the development of customer service standards, procedure and knowledge articles and apply these to deliver and improve services to customers.

To apply, you will need to submit an up to date resume and a statement of claims of no more than 500 words outlining your skills, knowledge, experience and why you are the best person for the role.

Eligibility

To be considered for employment with the ANAO you must be an Australian Citizen. You must also have the ability to obtain and maintain an Australian Government security clearance to perform all duties of the role.

Notes

The filling of this vacancy is intended to constitute an affirmative measure under section 8(1) of the 'Racial Discrimination Act 1975'. This vacancy is only available to Aboriginal and/or Torres Strait Islander people.

For more information: 
Kevin Wode
(02) 6203 7557
Position number: 
107/2019