Executive Assistants (EA’s) are part of the executive support network. They provide high level support to executive levels across the Department and the Australian Border Force. EA’s are responsible for the delivery of timely, efficient and effective administration, coordination and advice. An EA may work as part of a small, high performing team within a complex and fast-paced environment. This is a position of trust that requires emotional intelligence, sound judgement and high levels of personal integrity, sensitivity, confidentiality and discretion.
The APS3 EA manages the front office functions in high volume environments, including the management of diaries, appointments, correspondence, organising events, coordinating travel and collating documentation.
The APS3 EA will provide a range of administrative support services, which include but are not limited to:
- Providing basic administrative support in a timely manner, including but not limited to, printing and collating documents and other briefing material.
- Addressing routine, straightforward telephone enquiries and independently responding to internal and external queries.
- Undertaking filing and records management functions and ensure records are accurate, complete and managed in accordance with departmental policy.
- Diary management, including prioritising time and drawing attention to matters of importance.
- Under general supervision and direction, prepare draft correspondence and other communication.
- Delivering effective customer service and provide quality, accurate and consistent advice to stakeholders.
- Working closely and in conjunction with the executive support staff and/or the Executive Officer.
- Acting as a first point of contact including greeting visitors, receiving and responding to phone calls, emails and correspondence, ensuring a high level of customer service to all staff and external parties.
To be eligible to work with the Department of Home Affairs you must:
- Be an Australian Citizen
- Fulfil the Department’s minimum requirements by satisfactorily answering all screening questions during the application process
- Obtain and maintain the required AGSVA clearance
- Obtain and maintain a current Employment Suitability Clearance
- Undergo a health assessment (if applicable).
Mandatory (and where applicable, role specific) screening questions are used within the application to ensure all successful applicants meet these minimum requirements of the Department.
Remuneration: The Department offers an attractive remuneration package, including salary, superannuation benefits and flexible working conditions appropriate to the level of the position.
Information about employment in the Department of Home Affairs, and advice on how to apply for vacancies can be obtained from the department’s website at http://www.homeaffairs.gov.au/about/careers-recruitment
If you are experiencing problems submitting your application online, please contact Recruitment
If you have identified as having a disability, please indicate whether you require any support throughout the selection process. For further information please contact Recruitment
If you will not have access to your departmental email during the process of this requisition, please advise the contact officer and provide alternate contact information.
The filling of this vacancy is intended to constitute an affirmative measure under section 8(1) of the 'Racial Discrimination Act 1975'. This vacancy is only available to Aboriginal and/or Torres Strait Islander people.
RecruitAbility applies to this vacancy. Under the RecruitAbility scheme you will be invited to participate in further assessment activity for the vacancy if you choose to apply under the scheme; declare you have a disability; and meet the minimum requirements for the job. For more information see: http://www.apsc.gov.au/priorities/disability/recruitability.
About Department of Home Affairs
‘Working together to ensure that Australia is prosperous, secure and united’
The Department of Home Affairs is a central policy agency, providing coordinated strategy and policy leadership for Australia's national and transport security, federal law enforcement, criminal justice, cyber security, border, immigration, multicultural affairs, emergency management and trade related functions. The Department of Home Affairs includes the entirety of the Department of Immigration and Border Protection. It also includes national security, emergency management and criminal justice functions from the Attorney-General's Department; the Office of Transport Security from the Department of Infrastructure and Regional Development; multicultural affairs from the Department of Social Services; and the counter-terrorism coordination and cyber security policy functions from the Department of the Prime Minister and Cabinet.