A field manager will represent the ABS and be its direct link with the public. The way you go about your job and present yourself will influence response and participation in the Census Test.
It is important that you take a confident, professional approach to the Census Test to encourage a high level of cooperation from the public.
You will lead and manage a team of up to twelve Census Test field officers in your geographical location. You will be required to complete ‘train the trainer’ training prior to facilitating Census Test field officer training in your area. In addition you will also assist with the recruitment and engagement activities of Census Test establishment officers to facilitate the enumeration of establishments and non-private dwellings (eg. Hotels, hospitals, nursing homes etc).
You will also perform routine administrative and operational tasks such as assisting field staff who are using technology to complete their work, responding to escalations or refusals to complete the Census Test and monitoring and managing field officer workload progress.
Tasks associated with these positions require extensive walking in various weather conditions, within reason, over several hours. You will work from home and in the field, using your own vehicle (when required) to move around your designated work area. Other duties include maintaining regular contact with the Field Operations Management Team.
Due to the nature of the work involved, you will need to have a computer, access to the Internet and a mobile device like a smart phone or tablet. Please note that your mobile device must support the following browsers, for Android users (Chrome v72/Firefox v66 or above) and for Apple users IOS (Safari 12.1 or above).
You may be required to do some, or all of the following, depending on your work area location:
- Complete online and face-to-face training to prepare you for your role.
- Complete ‘train the trainer’ training and facilitate training of field officers.
- Securely store Census Test materials in your home.
- Familiarise yourself with your allocated work area.
- Review your workload, plan your route, be aware of Work, Health and Safety issues in your area.
- Deliver to and collect from households, Census Test materials for secure return to the ABS.
- Visit households who have been escalated to a higher level or refused to complete the Census Test and encourage them to participate.
- Visit households to follow up with residents who have not successfully completed their Census Test.
- Conduct assisted interviews with people who request help.
- Use an electronic device to record your activities in the field.
- Promote Census Test participation and answer questions from the public about the Census Test.
- Communicate with the centralised Field Operations Management team on a regular basis about issues in your work area, refusals, workload progress and allocation.
- Monitor and manage field officer workload progress.
- Support field officers and mobile field representatives with procedural queries and on the ground support.
- Support participation of residents at establishments and non-private dwellings and assist with the recruitment of Census Test establishment officers. (eg. Hotels, hospitals, nursing homes etc).
- Engage with secure apartment building managers to arrange access for Field Officers.
- Complete pay and administration forms, including effort recording.
- Other duties as directed.
For further details please see the Application Information Kit provided in the Application URL at the bottom of the vacancy
To become a field manager, you must meet the following eligibility requirements:
- Australian Citizenship – You must be an Australian Citizen or have the legal right to work in Australia. Evidence will be required during pre-employment screening. Preference will be given to Australian citizens.
- Over 18 - Due to the inherent requirements for these roles to undertake unsupervised field work this work is not appropriate for people under 18 years of age.
- Character Checks – If you are found suitable for employment, you will be required to undergo a number of pre-employment checks which will include an identity check, and National Police Check.
- Health Self-assessment – As part of your application, you are required to complete a health self-assessment to demonstrate you are fit and able to safely perform the role.
The terms and conditions of your employment are in accordance with the Australian Bureau of Statistics Collective Determination 2020/01.
The filling of this vacancy is intended to constitute an affirmative measure under section 8(1) of the 'Racial Discrimination Act 1975'. This vacancy is only available to Aboriginal and/or Torres Strait people.
Getting to know the Australian Bureau of Statistics
The Australian Bureau of Statistics' (ABS) purpose is to inform Australia's important decisions by partnering and innovating to deliver relevant, trusted, objective data, statistics and insights.
As the national statistical authority for Australia and provider of statistical services to the states and territories, we focus on three priorities:
- Providing high quality official statistics and insights
- Transforming the ABS for the future
- Delivering new statistical solutions to maximise the value of public data.
We operate in a dynamic, continually transforming environment. New technology, statistical methods and opportunities for accessing and integrating data are becoming available, growing the potential to provide new insights into matters of importance to Australians, businesses, and community organisations.
The ABS houses permanent offices in Canberra, Sydney, Melbourne, Brisbane, Adelaide, Perth, Hobart, Darwin, Dandenong and Geelong. We also have a number of field staff working across all parts of Australia. We encourage and value a diverse workforce. Aboriginal and Torres Strait Islander people and people with a disability are encouraged to apply.
To find out more visit 'Careers' on our website.